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Be the office hero. Solve the unsolvable.

Stop hating
your system.

Your CRM drops leads, doubles up customers and buries the deals somebody swore they'd call back. We build small, proven fixes for the stuff it gets wrong, one at a time, and we don't charge you for half of one.

Browse the Fix Library
No password needed. We work from the lead emails, exports and reports your business already gets. We never log in to your CRM. 
<lead source="web form">
 <received>2026-11-06T18:42</received>
 <interest>...</interest>
 <customer>...</customer>
</lead>The lead email your CRM already gets. That's our way in.

The usual suspects

You already know what's wrong with it.

You pay plenty every month for a system that still can't do the obvious. Here's the list we hear from every team, from the front office to the owner's office.

  1. 01

    Leads that get dropped or go untouched

    A lead comes in at 6:40 on a Tuesday, nobody gets the alert, and by morning they've gone with someone down the street.

    Lost deal
  2. 02

    Duplicate records

    Same name, same phone, two emails, three people on your team. Now everybody's working the same customer and nobody trusts the numbers.

    Messy data
  3. 03

    Weak reporting

    The report you actually need takes four exports, a pivot table and a manager who stayed late. Again.

    Blind spot
  4. 04

    Unfair lead rotation

    The round robin says it's fair. The team says otherwise. Without a clean audit, it's just an argument in the office.

    Team drama
  5. 05

    Old deals nobody follows up

    Customers who almost bought last spring are sitting in there with no task, no call and no one who remembers them.

    Money left

The Fix Library

Pick from the Library. Set it up your way.

Every fix does one job, completely. Basic fixes are proven and flat-priced. Custom fixes are the niche stuff we quote, and once we've built one, it goes into the Library so the next store doesn't have to buy it. Library fixes are yours to use as you like. If one doesn't fit, commission a custom fix, and that's covered by the Fix It Guarantee.

    How pricing works

    Priced so low you'll think about just paying it yourself.

    No twelve-page agreement, no setup-fee surprise. For now there's one founding offer.

    Founding pricing, not final

    Launch pricing.

    We're still building the library, so early members get $29.99 custom fixes and a lower subscription rate. Prices will go up after launch. Join now and you keep your rate for 12 months.

    $29.99 custom fix

    Covers small fixes (one screen or report). Bigger jobs get a quote before you pay anything.

    For anyone who believes in what we're doing.

    1. Subscribe. A subscription gets you the Fix Library.
    2. Not there yet? You buy the fix. We add it to the library so the next business doesn't have to.
    3. Pay it forward. Every fix someone buys is one you don't have to.
    4. Free requests. Asking costs nothing. We pick some requests to build for free.
    5. Shared library. Every fix you fund goes into the shared library for all subscribers. Other subscribers, including other businesses, can use it. Floor General owns the fix.

    Regular pricing is set after launch.

    The library grows

    Every fix someone buys goes into the library.

    The bigger it gets, the more you'll find already built.

    1. Step 1 Someone buys a fix
    2. Step 2 It goes into the library
    3. Step 3 The next business finds it built
    4. Over time More of what you need is already there

    The suggestion box

    Got a problem nobody's fixed? Post it.

    Tap Me too so we know. We pick some requests to build for free.

    Heard Others asking too Picked to build In the Library
    1. Post it in plain words. "I need to see which leads came in after 6 PM and never got a call." That's plenty.
    2. Other stores tap "Me too." So we know it isn't just you.
    3. We pick some requests to build for free. We pick requests to build based on how useful they are and how many businesses want them. When we build one, it goes into the Library.
    4. Credit when your request gets built. Post a fix idea. If we build it, you get $20 off your next bill. Applies to the first person to post that idea, one credit per fix. We thank you by name in the Library if you want. Credit applied within 30 days of the fix going into the library. Duplicates don't count. Floor General staff aren't eligible.

    Nothing just disappears. If we can't do it right, because it would need a login, break the vendor's rules or end up a half fix, we close it with a plain explanation and the best free workaround we know.

    Live demo. These are examples, and your Me too taps stay in this browser tab.

      Post a problem

      Write it the way you'd say it to your team. This is a demo: it adds to the list on this page only. Nothing is sent or saved.

      By posting, you let us use your idea. You don't own the fix.

      Our promises

      We'd rather tell you no than sell you half a fix.

      1. 1

        No half fixes.

        A fix only ships if it fully does the one job it promises. If we can't do it right, we say so and we don't sell it.

      2. 2

        Cheapest answer first.

        If your system already has a setting that solves it, we show you the setting for free. We only sell a fix when there's no free answer.

      3. 3

        The Fix It Guarantee.

        On every custom fix. It's built for your store and the way your people work. You pay up front, and we fix the problem. If it isn't right, we keep adjusting until it is. If we still can't get it right, we take the fix out and give you your money back. Risk‑free. If we can't fix it, we don't want your money.

        Custom fixes only. Full refund to your original payment if you ask within 15 days of our last adjustment. We take the fix out. After your first 15 days, tweaks to how your fix works are a flat $25 each, whenever you need one. If something breaks because of how we built it, we fix it free.

      4. 4

        No passwords.

        We work from lead emails, exports and reports you already get. We never log in to your CRM, and we'll never ask.

      5. 5

        Credit goes to whoever found it.

        Post a fix idea. If we build it, you get $20 off your next bill. Applies to the first person to post that idea, one credit per fix. Credit applied within 30 days of the fix going into the library. Duplicates don't count. Floor General staff aren't eligible.

      Who it's for

      Anybody who's ever said "why doesn't it just do that?"

      • Front office and lead teams

        You live in the lead queue. You want to know the second something sits too long, not at the Monday meeting.

      • Sales managers

        You want one sheet in the morning that tells you who to push, who to help and what fell through the cracks.

      • Owners and general managers

        You want numbers you can trust without paying for another platform or another login nobody uses.

      • Salespeople

        You want your fair share of the leads and a list of your own old customers worth a call this week.

      • Multi-location businesses

        Same fix at every location, each one set up its own way, and nothing that makes your IT people nervous.

      • Small teams

        Your whole system costs less than one add-on from your software vendor. Our pricing knows that.

      Be the office hero. Solve the unsolvable.

      Tell us what your system gets wrong.

      The weirder the better. Somebody at another business is fighting the same thing.